The purpose of this charter is to provide the Professional and the User (as defined in Article 4 of the T & Cs and referred to together below as "the Persons Concerned") complete information on the use made by the company WE LINK of his personal data.
The definitions given in Article 4 of the T & Cs are applicable to this personal data charter.
As part of its activities, the Company provides its users with a connection service accessible from the website http://www.welinkagencies.co.uk/ (hereinafter the “ Website ”)
In order to ensure the provision of its Services, the Company is obliged to collect personal data relating to the persons concerned on its Website.
Concerned about the protection of the privacy of the persons concerned and the processing of their personal data, the Company undertakes, as Data Controller, to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 , by ensuring the best level of protection of the personal data of the persons concerned.
This Charter allows the persons concerned to benefit from complete transparency as regards the processing of their personal data by the Company.
1. types of personal data likely to be collected by the company
The following data is collected by the Company for the purposes of subscribing to the Services and is essential for the provision of the Services by the Company.
1.1 professional data collected
1.1.1 Data collected for the purposes of creating the Account
The Company must collect from the Professional the information allowing him to create his Account and subscribe to the Services, including in particular his name, his first name, the name of the agency in which he exercises his activity, his postal address, his email address, his telephone number.
Likewise, when the professional fills out the Online Form on the Website, he provides the following information:
- Name / First name / Agency name (Mandatory)
- City (Mandatory)
- Telephone number (Mandatory)
- Email address (Required)
The professional is in particular informed on the Form of the obligatory nature or not of the data which he provides.
1.1.2 Bank data collected for the purpose of subscribing to the Subscription
The banking information relating to the means of payment (bank card, IBAN) that the professional chosen to use to pay the price of the Subscription is collected from time to time by the Company for the purpose of settling this price. This banking information is kept until full payment of the price and deleted when payment of the price is made.
The Company collects payments via a secure bank payment system to collect Subscription payments, which guarantees the protection of all information relating to the means of payment and secure payments.
Bank data is automatically encrypted on the Company's servers and rigorous security measures with secure access are taken with regard to them.
These data are not intended to be used for commercial prospecting purposes.
1.1.3 Data provided on the Profile
When the professional edits his Profile, he provides the following information:
- Information relating to its activity: name, address, presentation of the agency, name of the members of the agency, price list;
- Information relating to his university / educational background, his skills.
These data are essential for the provision of Services to the Professional.
They are kept by the Company as long as the Professional has not asked the Company to close their Profile.
These data are kept on the Company's servers and rigorous security measures with secure access are taken with regard to them.
These data are not intended to be used for commercial prospecting purposes.
1.1.4 Audio recordings
When the Professional is contacted by telephone by the Company, the latter records the conversations between its employees and the Professional.
These data are only intended for training employees of the Company.
1.2 user data collected
When the user fills out the Contact form, he fills in the information
- Surname / First name (Required)
- Email (Required)
- Telephone (Optional)
- Request (Free writing)
The collection of this data is essential for the provision of the Services by the Company.
In the Contact form, the user is notably informed of the compulsory nature or not of the collection of his data. In the event of non-provision of a mandatory data field, the Company will not be able to provide its Services, which the user acknowledges.
1.3 collection of data common to the professional and the user
1.3.1 Connection and navigation data
The Professional's connection and browsing data on the Site are collected automatically, and only relate to the origin of the connections, the IP address, the browser version and the pages of the Site consulted. In any case, the Company does not collect the email address, without prior communication from its owner.
2. purposes of processing personal data of professionals
The Company is only authorized to use the personal data of the persons concerned if it has a valid legal basis and must ensure that it has one or more of the following legal bases:
- The execution of the contract;
- The fulfillment of a legal obligation (eg: conservation of invoices);
- The legitimate interest of the Company;
- When the User has given his consent.
The Company is required to collect and record the personal data of Professionals for:
2.1 The provision of the Service by the Company
The Company uses the personal information of the persons concerned for the purposes of providing it with the Site Services.
The personal data provided by the persons concerned also allow the Company to monitor the provision of the Services and any complaints thereof.
The provision of personal data collected for the purpose of providing the Services on the Website is mandatory.
In their absence, the Services cannot be properly provided.
These data may be transmitted to the Company's technical service providers, for the sole purpose of the proper performance of the Services, or the establishment of statistics.
2.2 The management of Subscription payments
The Company is obliged to collect certain banking information from the professional in order to be able to collect the price of the Subscription.
The banking information is kept until full payment of the price of the Subscription and deleted as soon as the payment of the Price is made.
The Company does not keep the banking data of the professional once payment of the subscription price has been made.
2.3 The resolution and improvement of the Services provided by WELINK
The Company uses the personal information of the persons concerned to provide features, analyze performance, correct errors and improve the accessibility and efficiency of the services provided, in particular through the training of its employees.
2.4 Make service recommendations and personalize options for the people concerned
The Company uses the personal information of data subjects in order to recommend functions and services that may be of interest to data subjects.
These data also allow the Company to identify the preferences of the persons concerned and to personalize their experience with the services offered by the Site.
2.5 Comply with the law
The Company may be forced to keep the personal data of the persons concerned in order to meet legal or regulatory requirements (eg: to verify the identity of the persons concerned in order to detect or prevent fraud).
2.6 A specific purpose
The Company may need to request the consent of the persons concerned for the processing of their personal information for a specific purpose which will be indicated to them. When the data subjects have given their consent for this specific purpose, they have the right to withdraw this consent at any time.
The Company then undertakes to cease any processing of information from the persons concerned for this purpose.
2.7 Sending personalized offers, information and advertising from the Company and / or its business partners
When validating their Profile and activating their Account under the conditions of Article 6.2 of the CPPS, the persons concerned have the option of checking the box:
" I agree to receive personalized offers, information and advertising by email from the Company and / or its business partners ".
If the persons concerned tick the aforementioned box, their personal data may then be used by the Company and / or its business partners to send it newsletters, personalized offers, information and advertising.
The express and informed consent of the persons concerned concerning this use of their data is thus requested by the Company, by the opt-in method.
Data subjects are always able to unsubscribe from these mailings by clicking on the link to this effect at the bottom of the page of each email addressed to them.
3. Disclosure of personal data on the persons concerned
The personal data collected is only processed by the Company, except in the following cases:
3.1 Business partners
Communication of personal data to the Company's business partners within the framework of Article 2.7 of the Personal Data Charter
3.2 If the recipients of this data are:
- Concerning user data, professionals as part of their connection with the user;
- Concerning the professional's data, the users as part of their connection with the professional;
- Police authorities in the context of judicial requisitions concerning the fight against fraud;
- Secure payment services on the site.
3.3 These data may also be transmitted to third parties within the framework of:
- The fight against fraud and the recovery of unpaid debts concerning Professionals;
- Carrying out technical maintenance and development operations for the Website, internal applications and the Company's information system;
- The collection of professional opinions;
- The dispatch of the newsletter.
3.4 The Company may also share personal data, with the prior and express authorization of the persons concerned in the event of sale, transfer or merger of the Company or part of it, or if the Company acquires or merges with another company.
If such a transaction takes place, the Company will ensure that the other party complies with data protection legislation.
3.5 Personal data concerning data subjects will not be transmitted for the purposes of the purposes defined above to companies located in countries outside the European Union. More specifically, this personal information will only be processed by people operating in France.
4.the rights of data subjects
4.1 Pursuant to articles 14 to 22 of Regulation 2016/679 of April 27, 2016, any data subject using the service has the right to exercise the following rights:
- a right of information : the obligation for the Company to make available to the persons concerned all the information that they have provided to it.
- a right of access : the right for data subjects to receive a copy of their personal data.
- a right of rectification : the right for data subjects to request the modification of their personal data which is erroneous or incomplete.
- a right to erasure : the right for data subjects to request the deletion of their personal data, in certain situations.
- a right to limit processing : the fact that the Company cannot, beyond a certain time, continue to process and use the personal data of the persons concerned.
- a right to data portability : the right for data subjects to receive their personal data provided to the Company, in a structured, commonly used and machine-readable format and / or to transmit this data to a third party, in certain situations.
- a right of opposition : the right for data subjects to oppose at any time, for reasons relating to their particular situation, the processing of personal data concerning them, in particular the right to oppose any time of processing for marketing purposes : when the Company uses personal data for direct marketing purposes.
These rights can be exercised with the Company which collected the personal data by email to the following address: firstname.lastname@example.org .
In accordance with the regulations in force, all requests must be signed and accompanied by a photocopy of an identity document bearing the signature of the requester and specify the address to which the reply must be sent. A response will then be sent to the person concerned within two (2) months of receipt of the request.
4.2 Data subjects can send instructions to the Company relating to the storage, erasure and communication of their personal data after their death in accordance with article 40-1 of law 78-17 of 6 January 1978. The persons concerned can formulate their advance directives at the following address: email@example.com .
5.reservation of personal data concerning the persons concerned
5.1 professional data
The Professional is informed that the personal data that he provides on his Profile are kept by the Company for the duration of the Service and may have to be kept beyond that, in the event of subscription to the newsletter in particular.
The Company has determined that the retention period for personal data will be set at the request of the Professional concerning the identity document communicated within the framework of the exercise of the rights of interrogation, access, rectification, opposition.
The credit card data entered by the Professional for the purpose of paying the price of the Subscription will only be kept by the Company until full payment of the price; after which they will be completely deleted.
The Professional's audio recordings are kept for a period of 7 days from their collection, after which they will be completely deleted.
For more information on the retention periods applied by the Company, the Professional is authorized to contact the professional service of the Company at the following address: firstname.lastname@example.org .
5.2 user data
The user is informed that the personal data that he provides in the Form are kept by the Company for the duration of the Service and may be required to be kept beyond that, in the event of subscription to the newsletter in particular.
5.3 data common to all data subjects
The Company has determined that the retention period for personal data will be set at the request of the data subject concerning the identity document communicated within the framework of the exercise of the rights of interrogation, access, rectification, opposition.
For more information on the retention periods applied by the Company, the user is authorized to contact the professional service of the Company at the following address: email@example.com.
6.1 Measures internal to the Company
As data controller, the Company takes all necessary precautions to preserve the security and confidentiality of data and in particular to prevent it from being distorted, damaged, or that unauthorized third parties have access to it, thanks to the security of the data. computer system to prevent external access to the personal data of Professionals.
When developing, designing, selecting and using its services, the Company takes into account the right to the protection of personal data from their conception.
As such, for example, it performs the pseudonymization or anonymization, depending on the case, of personal data as soon as possible or necessary.
6.2 Relations with subcontractors
When it uses subcontractors likely to process the Professional's personal data, the Company ensures that they present sufficient guarantees regarding compliance with the rules relating to data protection, and at least the same guarantees as those of the Company, by concluding a contract with said subcontractors to this effect.
6.3 Payment providers
In order to ensure the security of payments, the Company does not keep the banking data of Professionals once payment of the price has been made.
The Professional is informed that the Company collects payments via a secure banking payment system to collect the price of the Subscription, which guarantees the protection of all information relating to the means of payment and secure payments.
6.4 The fight against Internet fraud
In order to secure payments and ensure optimal quality of service, personal data collected on the Site is also processed by the Company to determine the level of risk of fraud associated with each subscription to the Services.
6.5 Protective measures taken by data subjects
In this ongoing concern for security and protection, the data subject is invited to exercise caution to prevent unauthorized access to their personal data and to protect their terminals (computer, smartphone, tablet) against any malicious access. If the affected person shares a computer, they must log out after each use.
In accordance with the general conditions of sale, it is necessary to be 18 years old to join the Subscription offered to benefit from the services of the Site.
8.1 When the persons concerned use the Company's Services on the Website, the Company automatically receives and records certain types of information such as the settings of the Internet browser used, also identifiers to allow the user to connect.
This message is accompanied by a cross-shaped button to hide the message and a “ More information ” link leading to an internal page of the Site.
"Cookies" and other unique identifiers are thus used to obtain this information when the User's browser or device accesses the Site.
8.2 What is a Cookie?
The cookie is a small text file saved by the browser on your computer, tablet or smartphone and which allows user data to be stored in order to facilitate navigation and to enable certain functions.
8.3 For what reasons are cookies, tags and trackers used?
Cookies are used by the Company in order to memorize the preferences of the Professional, to optimize and improve the use of the Site by the Professional by providing content that is more precisely adapted to its needs.
8.4 The Cookies that the Company issues on the site allow:
- Identify the Professional when connecting to the Site
- To determine the parameters of the Professional's Internet browser, such as the type of browser used and the plug-ins installed therein;
- To memorize the Professionals;
- To know the Professionals sought on the Site by the User and contacted by the latter;
- To establish statistics and volumes of frequentation and use of the various elements composing our services (using audience measurement cookies);
- To adapt the presentation of the Website according to the terminal used;
- To adapt the presentation of our Site according to the affinities of each user;
- To memorize information relating to the Form completed on the Website (subscription to the newsletter, etc.);
Only the issuer of a cookie is likely to read or modify the information contained therein.
Some cookies are installed until the Professional's browser is closed, others are kept for longer. Cookies are kept for a maximum period of 12 (twelve) months.
8.5 Configuration of the navigation software
The persons concerned can configure the browser software so that cookies are saved in their terminal or, on the contrary, that they are rejected, either systematically or according to its issuer.
Data subjects can also configure their browser software so that the acceptance or rejection of cookies is offered to them from time to time, before a cookie is likely to be saved in your terminal.
8.6 How to exercise this choice, depending on the browser used?
For the management of cookies, the configuration of each browser is different.
The "help" section of the toolbar of most browsers indicates how to refuse new "cookies" or get a message that flagged reception, or how to disable all "cookies".
The cookies that the Company issues are used for the purposes described above, subject to the choices of the persons concerned, which result from the settings of their browser software used during their visit to the Site and their agreement by clicking on the "button". ok ”of the cookie banner.
the persons concerned can choose at any time to express and modify their wishes in terms of cookies, by the means described below.
For Safari ™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac ,
For Opera ™: http://help.opera.com/Windows/10.20/fr/cookies.html
8.7 behavior cookies
The Company does not currently collect or process so-called “behavioral” personal information of the persons concerned, as defined by Ordinance No. 2011-1012 of August 24, 2011 relating to electronic communications.
Any setting of behavior cookies on the Site by the Company will be subject to the prior express authorization of the persons concerned.
9.the company's data protection officer
The Company does not meet the criteria for the appointment of a Data Protection Officer, provided for by Regulation (EU) No. 2016/679 of April 27, 2016.
10.Update of the personal data policy
In the event of a significant change, the Company will notify you by e-mail or by any other means. To the extent permitted by applicable law, using our services after such warning is equivalent to accepting updates to this policy.